UK Call Answering Services & Meeting Rooms Manchester
With so many telephone answering services, virtual offices and call centers available; how do you choose the right one for your business and what do you need to be aware of? Whether you simply need 'call handling services' to cover busy periods, or want to create a professional image with a virtual office, PA’s and virtual sales staff HHB have the wealth of experience to ensure your business calls are dealt with professionally.
Why Is HHB Different?
HHB believe client knowledge and the 'personal touch' are the key factors to their success. Irrespective of the service you choose with us, your customers must feel they're speaking to a part of your business and not a complete stranger in some call centre at the other end of the country. Unlike most other call handling companies that simply answer calls with the next available operator! HHB will designate staff who know your business and are fully trained and informed to be able to deal with your call.
It's The Little Things That Make The Biggest Difference
It's vital that your caller receives the right impression and feels they've interacted with someone who cares. If your call answering service doesn't have sufficient knowledge and understanding of your organisation or if they can't pronounce or spell difficult names, they'll fall at the very first hurdle and sound indifferent and unrelated to your business.
More Than Just A Service
Every HHB client is assigned several call handlers each who will learn about you and your business, your preferences, pronunciations, and who your regular customers are. Your customers will speak to the same people each time they call, often becoming familiar enough to use first names.
Costs
With our basic package starting from only £99 per month and our modern office space situated in the Award Winning Urban Splash development at Burton Place, your business will be off to a good start. Our Manchester meeting room is available for your presentations. and is charged at only £29 per hour, ½ day £99 and full day at £139 (up to 5 people including presentation equipment).
To book our Manchester meeting rooms or to find out more about our services call 0161 298 3188